Job Description
The Recruiting Screening Support Specialist / Career Coordinator plays a critical role in the initial screening process of applicants, ensuring that we identify the best-fit individuals for our salon positions, mainly Cosmetologists.
The Screener Support Specialist / Career Coordinator is primarily responsible for providing corporate support to all departments and applicants. The daily functions will be to review resumes and applications, contact each applicant, coordinate, schedule and conduct phone interviews (using a script) on a daily basis. Evaluate candidate qualifications and suitability to join the PS team of salon professionals.
Benefits and Schedule:
- Full Time 40 hours a week M-F 10AM-6PM or 11AM-7PM
- 8 hour shifts
- Fully remote / work from home-laptop and equipment provided (travel may be required 1-2 times a year for corporate meetings and initial training)
- Benefits Eligible-Including participation in Group health, life, dental, vision
- 401k
- Paid Time Off plus 9 Paid Holidays a year
- Equipment and training provided
Compensation:
Annual Salary: $43K-$45K determined based on skill level and experience
Requirements:
- Exceptional communication skills
- Exceptional customer service skills
- Exceptional Strong/sound judgement capabilities
- Exceptional organizational skills
- Exceptional computer skills REQUIRED: Microsoft Word, Excel, Outlook, Zoom or TEAMS, ATS (Applicant Tracking system or similar)
- Ability to work independently
- Ability to be flexible to schedule and accommodate interviews in all time zones
- Ability to follow processes and procedure
- Ability to work with a team and/or group of leaders
- Ability to work in a fast-paced environment
- Ability to maintain confidentiality and handle sensitive information with discretion
- Ability to handle a high volume of candidates and manage multiple priorities simultaneously
- A positive attitude, professionalism, enthusiasm, charismatic and inquisitive demeanor will be essential traits for the success of this position.
WORK EXPERIENCE:
- 1-3 years' experience in a related role or field
- Proven experience in recruiting, talent acquisition, or a similar role REQUIRED
SKILL AND/OR REQUIRED LICENSING/CERTIFICATION:
- Licensed Cosmetologist or Cosmetology Instructor preferred (or similar experience)
- Excellent communication skills, both written and verbal, with the ability to effectively screen candidates over the phone or on Zoom.
- Strong attention to detail and the ability to analyze resumes and job applications.
- Proficiency in using applicant tracking systems or other recruitment software.
- Demonstrated ability to handle a high volume of candidates and manage multiple priorities simultaneously.
- Exceptional interpersonal skills with the ability to build rapport with candidates and work effectively in a team environment.
- Ability to maintain confidentiality and handle sensitive information with discretion.
LEADERSHIP RESPONSIBILITIES
- No supervisory or direct people management responsibilities.
- May provide occasional work guidance, technical advice, and training to staff.
WORK COMPLEXITY/INDEPENDENT JUDGMENT
- Work involves the application of moderately complex procedures and tasks that are quite varied.
- Independent judgment is often required to select and apply the most appropriate of available resources.
- Ongoing supervision is provided on an \"as needed\" basis.
PROBLEM SOLVING
- Decisions are made on both routine and non-routine matters with some latitude but are still subject to approval.
COMMUNICATION/INTERACTIONS
- Information sharing - gives and receives information such as options, technical direction, instructions and reporting results.
- Interactions are mostly with applicants, Field Leaders and coworkers in own and other departments.
CUSTOMER RELATIONSHIPS
- Follows through with customer inquiries, requests and complaints. Forwards difficult and non-routine inquiries or requests to appropriate level for resolution.
WORKING/ENVIRONMENTAL CONDITIONS
- Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
- Ability to carry and/or lift less than 15 pounds.
Essential Duties & Responsibilities:
- Source for the best candidates to generate a high-quality pipeline for our current and future salons
- Partner with Regional Leaders and District Leaders to understand talent needs and priority positions.
- Conduct daily phone screens and interviews to determine qualified applicants.
- Coordinate interviews and interview schedule for applicants.
- Engage in social media to build campaigns, market roles, and attract passive and active candidates to build a network.
- Deliver an ongoing stream of new PS Professionals candidates for PS Salon and Spa.
- Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment and retention process, working within the current applicant systems.
- Maintain compliance with all local rules and regulations related to hiring and recruiting, by utilizing tools/guides provided. Must work closely with HR.
We ensure that no applicant for employment or employee is denied equal opportunity because of race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability or veteran status.
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Job Tags
Full time, Work experience placement, Casual work, Local area, Remote work, Work from home, Flexible hours, Shift work