Job Description

Audiovisual (AV) Meeting Support Technician

Type : Contract ongoing | Full-time hours

Location: Nashville, TN (Downtown)

Work Arrangement: On-site | Monday-Friday

Pay Range : $19-22/hr

Application Window: Accepting applications through at least October 16, 2026

Job Summary

Brooksource is seeking an Audiovisual (AV) Meeting Support Technician to provide on-site technical support for meetings, presentations, and events within a public-sector office in downtown Nashville. This individual will be responsible for ensuring the seamless operation of audiovisual equipment, video conferencing platforms, and meeting room technology.

The ideal candidate will have hands-on experience troubleshooting AV systems, strong customer service skills, and the ability to remain composed in fast-paced, high-visibility environments. This position requires an individual who can quickly resolve technical issues, provide real-time meeting support, and collaborate with a broader technical support team when necessary.

Key Responsibilities

• Provide daily audiovisual and technical support for scheduled meetings, presentations, and events.
• Set up, initiate, and troubleshoot Microsoft Teams and Cisco Webex meetings using Crestron and Cisco Navigator touch-panel interfaces.
• Monitor and maintain meeting room audiovisual equipment, including projectors, monitors, speakers, microphones, and related hardware.
• Diagnose and resolve audio-related issues involving speakerphones, handheld microphones, sound systems, and audio mixers.
• Provide real-time technical assistance during meetings and presentations to minimize disruptions and ensure a positive user experience.
• Support audiovisual needs for larger presentations and events, including those held in exhibit halls and conference spaces.
• Perform basic troubleshooting, equipment adjustments, and minor AV repairs as needed.
• Escalate complex technical issues to senior AV technicians or appropriate support teams.
• Coordinate with internal teams to ensure meeting spaces and equipment are prepared and operational ahead of scheduled events.
• Deliver professional, responsive customer service to staff, leadership, and senior government officials.

Required Qualifications

• Previous experience providing audiovisual, conference room, or meeting technology support in a professional environment.
• Strong interpersonal and customer service skills, with the ability to communicate effectively with individuals at all organizational levels.
• Demonstrated ability to troubleshoot technical issues quickly and remain composed under pressure.
• Experience supporting video conferencing platforms, particularly Microsoft Teams and Cisco Webex.
• Familiarity with audiovisual control systems and equipment, including Cisco, Crestron, and AMX.
• Hands-on experience troubleshooting meeting room audio systems, microphones, speakers, projectors, monitors, and related equipment.
• Ability to manually initiate and manage video conferencing sessions through room control interfaces.
• Basic knowledge of AV equipment configuration, troubleshooting, and minor repairs.
• Strong organizational skills and the ability to prioritize support needs across multiple meeting spaces.
• Ability to work collaboratively with technical support teams and escalate issues appropriately.

Preferred Qualifications

• Previous audiovisual support experience within a government agency, corporate office, conference center, or similar professional setting.
• Experience supporting high-profile meetings, executive leadership, or large-scale presentations.
• Direct experience working with Cisco Navigator, Crestron, and AMX control systems.
• Familiarity with audio mixers and basic audiovisual installation or equipment adjustments.

Work Environment

• This position requires full-time, on-site support at a public-sector office in downtown Nashville, TN.
• Work hours will align with the facility's scheduled meetings and events.
• The technician will work alongside an established audiovisual support team, providing coverage across multiple meeting spaces.
• The role involves regular interaction with internal staff, executive leadership, and government officials.

About Brooksource

Brooksource is a trusted IT and engineering staffing and consulting partner, connecting talented professionals with opportunities to support meaningful projects across a variety of industries. This position offers the opportunity to contribute to the daily operations of a public-sector organization while working in a collaborative technical support environment.

EEO Statement:

We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks:

Brooksource offers eligible contract employees access to medical, dental, and vision insurance options. W-2 employees may also become eligible to participate in the company’s 401(k) plan after meeting applicable service requirements, which includes a company match.

Eligible consultants may qualify for paid holidays after meeting tenure and weekly-hours requirements. Paid time off may also be earned after one year of service, subject to eligibility and approval requirements.

Specific benefit eligibility, coverage, and timing may vary based on employment status, length of service, hours worked, and the terms of the engagement.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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